About the iMac Problems
Some people ordering new Apple iMacs (late 2009) have been experiencing issues such as cracked glass, flickering displays, yellow tinged screens, noisy screens, CD/DVD drives scratching discs, drive failures, etc. This site is an attempt to record and see how widespread these problems are and if there are any similarities (such as build date, shipping, etc.).
The data presented here is based on information submitted by people on this web site or taken from comments posted in Apple's Discussion boards (this is an "unscientific" survey and as such should not be considered representative of all iMacs sold). The vast majority of computers received by customers are problem free and this site is only meant to collect and present some common problems that users are experiencing.
Update Feb. 1
Update Jan. 21
The shipment times for the 27-inch iMacs have been now increased to 3 weeks.
Update Jan. 16
Added a new page detailing the issue of CD/DVD drives scratching discs, a page that shows the relative build quality for each week of production, and FAQ page. Also, several people have reported receiving e-mails or phone calls from Apple stating that their projected delivery times are being delayed by 2 weeks.
Update Jan. 12
I received a new iMac today (my third so far) and it has a very yellow screen. Some photos and notes can be viewed on the yellow tinge page.
Update Jan. 8
The shipment times for the 27-inch iMacs have been reduced to 1 week at most of the online Apple stores (although the USA store still lists the Quad i5 and Quad i7 models at 2 weeks).
Update Dec. 21
Apple has released a firmware update for ATI Radeon HD 4670 and 4850 graphics cards to address issues that may cause image corruption or the display to flicker. (Some people are reporting that their computers are still flickering after the update though.)
Update Dec. 12
Computerworld has now posted an article regarding how the issues with the new iMacs are causing Apple to delay shipments to customers. If you have any further information you'd like to share feel free to contact us or Computerworld.
Update Dec. 9
We have received several reports from Apple resellers that all shipments of 27" iMacs have been delayed by 2 weeks as Apple is in the process of replacing the graphics card. The shipment time on the Apple Store has also been changed to say "Ships 2 weeks". Some people also are reporting that they are being advised their projected ship dates are being pushed back.
It is uncertain whether this hardware issue affects all 27" iMacs and a recall will be necessary.
other,noisy-fans: Out of box had problems with fan running continuously and then started to lock up System Lockup
Noisy fans: Fans spin up after the machine has been on for a week, put it to sleep, wake immediately and they calm down again for another week,
yellow,harddrive: Ghosting top right corner
other,DOA: Video card overheated, replaced, heated killed to Expansion slots for ram in board
flickering,firmware: Black screen but work with external monitor Black screen
Yellow screen: Yellow corners. Replaced three times, now half yellow on right side
Other issue: Smudging on screen behind glass, bout in currys about 1,5 yare ago, Smudging on screen behind glass
other,yellow: Blotches on left and right top corner of screen; display will not wake from sleep
DOA (won't boot): this is the 3rd one in 2 weeks will not boot after sleeping
flickering,yellow: Mid 2011 Model! Display starts flickering after a year of use in the left half, then after a few days left side was darker tha the rest. Display was replaced, then the lower third is yellow ....
Flickering display: HALF SCREEN LOW LIGHT
Other issue: I will never buy another Apple product. iPhone 3GS is just as goofy and quirky. iMac 27" faint pink, green, yellow areas, wavy lines from noise, and gray clouds various areas on screen or inside, screen replaced 3 times! iMac 24" before with similar... Read More
Other issue: Dark spots on screen,
Other issue: This problem started about 2 months ago, lasted about a month then went away. Just popped back up this morning when I started up. Thin red line that starts at the bottom about 2 inches in from the left side of the monitor that goes up to about 2 inches... Read More
flickering,other,noisy-screen,DOA,noisy-hd,noisy-fans,harddrive: Really frustrating have had replaced within first week, since then replaced mainframe 4 times. Slow as he'll, screen blacks out, or iMac sits down. Cd rom gets stuck